Animal Welfare & Rescue
Animal Welfare and Rescue Officers perform a variety of duties for the residents of New Braunfels, including:
- Investigating animal cruelty cases and dog bites
- Inspecting local animal shops and grooming parlors
- Providing sanitary shelter for lost and stray animals
- Implementing and enforcing the animal licensing program
- Providing Veterinary Medical care as required
- Promoting the rabies vaccination program
- Promoting responsible pet stewardship
Door Hangars: If our office needs to reach a homeowner who isn't home, they may leave a door hangar.
Please contact Animal Services at 830-608-2183 or email email@example.com.
Information on the ordinance approved by City Council prohibiting the feeding of wildlife within the city limits.
If you are hosting an event and would like to have animals such as circus, petting zoo, or other types of animal exhibits please complete this application.
For non-emergency complaints regarding Animal Welfare & Rescue, including barking dogs, unrestrained animals, and injured/deceased wildlife.
What is the benefit of registering my pet?
- A found pet can be reunited more quickly with its owners.
- Your registration shows your pet has been vaccinated for rabies.
- Your lost pet gets longer care time if they are taken to the Animal Shelter.
Who needs to register?
- If you reside in the city limits of New Braunfels.
- If your dog or cat is older than 4 months and has received their rabies vaccine.
How do I register my pet?
- Use this online registration form and submit the form from your phone, tablet, or other electronic devices.
- Attach a current rabies certificate and picture for each pet you are registering.
- There is no fee for registration at this time, but registration is required per City Ordinance.
Feral cat colonies are permitted and feral cat colony caretakers may maintain and care for feral cats by providing food, water, shelter and other forms of sustenance, provided that the feral cat colonies are registered with a city approved partnered sponsor, as described below, and that the feral cat colony caretaker takes all appropriate and available steps to meet the terms and conditions required.
An approved sponsor is any animal welfare group that agrees to comply with the requirements. Any animal welfare group intending to undertake the responsibilities of sponsor shall so advise the city in writing and provide its address and telephone number, and electronic mail address if applicable.
Sponsor requirements, it shall be the duty of the sponsor to:
Learn More: New Braunfels Community Cat Coalition - https://www.nbcats.org
If you are having trouble with barking dogs, you should:
The City of New Braunfels has ordinance that allows a person who wishes to keep or house chickens on his or her property, where that property encompasses an area of less than 40,000 square feet, can as long as they follow specific requirements and register this activity with our office.
Read the full City of New Braunfels ordinance regarding chickens in residential areas.
The main requirements of the ordinance are:
To register your chickens or rabbits please use the following registration form to provide the information. After you submit the information using the registration form you will be registered.
When the outside temperature is 85 degrees Fahrenheit or more for any period of time no animal should be left in the car.
Report such violations to New Braunfels Police by calling 911 or by calling New Braunfels Animal Control at 830-608-2183.
New Braunfels Humane Society
While they are not funded by the city, the county, or any national humane organizations, the Humane Society of New Braunfels, a 501c3 non-profit, contracts with the City of New Braunfels and Comal County to house stray animals brought in by their Animal Control Divisions.
Website - https://www.hsnba.org
Facebook - https://www.facebook.com/hsnbapets
Twitter - https://twitter.com/hsnbapets
Instagram - https://www.instagram.com/hsnbapets
Animal Services Advisory Board
The Animal Services Advisory Board was established to, among other things, advise and make recommendations to the city council pertaining to animals and animal control ordinance. The board shall further advise the city council, through the city manager, on any aspect of animal care services which in the board's opinion merits the attention of the city.