NBPD Divisions

New Braunfels Police Department police station sign and building

About the Department

The New Braunfels Police Department is organized into several specialized divisions that work together to ensure the safety and well-being of our community. Learn more about each division and the vital roles they play in protecting and serving New Braunfels. The New Braunfels Police Department is guided by four core pillars that shape our priorities, guide our strategies, and support our ongoing mission to serve with integrity and excellence.

Our Strategic Pillars


Organizational Assessment & Strategic Planning

We continuously evaluate our internal structure and services to ensure we are responsive, efficient, and aligned with the needs of our growing community.

Operational & Administrative Excellence

We are committed to maintaining high standards in day-to-day operations, administrative processes, and service delivery through accountability and innovation.

Communication, Collaboration & Stakeholder Engagement

By building strong relationships with the community, stakeholders, and partner organizations, we foster trust, transparency, and shared responsibility for public safety.

Leadership Development & Professional Growth

We invest in our team through leadership training, ongoing education, and mentorship to ensure a culture of professionalism and excellence at every level.

New Braunfels Police Department Four Pillars

Department Divisions

Administration Division

The Administration Division oversees the department's strategic direction, budget, internal affairs, and administrative support. It also ensures the smooth operation and coordination of all other divisions within NBPD. Key responsibilities include department leadership and oversight, budget and finance, internal affairs and professional standards, and community outreach and policy development.

Key Responsibilities

  • Department leadership and oversight
  • Budget and finance
  • Internal affairs and professional standards
  • Community outreach and policy development

Patrol Division

As the most visible part of NBPD, the Patrol Division is responsible for responding to calls for service, conducting traffic enforcement, and maintaining a visible presence throughout the city to deter crime and assist the public.

Key Responsibilities

  • 24/7 patrol coverage
  • Traffic and accident response
  • Emergency calls
  • K-9 and Traffic Units

Criminal Investigations Division

The Criminal Investigations Division handles in-depth investigations of theft, assault, and more serious offenses. Detectives in this division work closely with victims, witnesses, and other agencies to bring offenders to justice.

Key Responsibilities

  • Major case investigations
  • Crime scene processing
  • Evidence analysis
  • Victim and witness interviews

Support Services Division

The Support Services Division provides critical behind-the-scenes support that keeps the department functioning efficiently.

Key Responsibilities

  • Training and development
  • Records and public information
  • Equipment and tech management
  • Recruitment and background checks

Chaplain Program

The New Braunfels Police Department Chaplain Program provides spiritual and emotional support to officers, civilian staff, their families, and members of the public (when requested by the department). Chaplains offer confidential counseling and guidance and serve as a steady presence during times of crisis. They assist during natural disasters, fatal incidents, and other emergencies. They may also support individuals facing challenges like substance abuse, grief, or domestic issues where a faith-based perspective may be helpful. Learn more about the NBPD Chaplaincy.

Contact Us

  1. Osbaldo Flores

    Chief of Police
    Email
    Phone: (830) 221-4100

  1. David Blevins

    Assistant Chief of Police
    Email
    Phone: (830) 221-4142

  1. John McDonald

    Captain - Administration
    Email
    Phone: (830) 221-4107

  1. Steven Hanna

    Captain - Support Services
    Email
    Phone: (830) 221-4118

  1. James Bell

    Lieutenant - Administration (Special Events)
    Email
    Phone: (830) 221-4583

  1. Jace Hobbs

    Lieutenant - Criminal Investigations
    Email
    Phone: (830) 221-4140

  1. Joe Robles

    Lieutenant - Patrol
    Email
    Phone: (830) 221-4117

  1. David Cantu

    Lieutenant - Patrol
    Email
    Phone: (830) 221-4581

  1. Paul Marler

    Communication Supervisor
    Email
    Phone: (830) 221-4168

  1. Alexandra Jackson

    Community Engagement Officer
    Email
    Phone: (830) 221-4166