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Posted on: August 2, 2023

Applications Underway for Utility Bill Assistance Program

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Applications for utility bill assistance are now available for those who received funds last year and would like to apply again. The program is part of a continued partnership between the City of New Braunfels, the McKenna Foundation, the New Braunfels Food Bank, the Family Life Center, the Community Council of South Central Texas, and the Salvation Army.

 The Utility Bill Assistance Program provides help in paying utility bills for income-constrained households inside the city limits of New Braunfels, up to $900 per year. August 1st, 2023, marks the beginning of the next program year, so those that reached that maximum last year may now apply again for assistance in the coming year. Participation is limited to households with incomes that are 200% of the federal poverty limit ($60,000 for a family of four). Last year marked the first round of expanded resources thanks to existing utility bill assistance programs that received nearly $500,000 in federal funding from the City’s allocation of dollars from the American Rescue Plan Act (ARPA).

Applications can be submitted online at www.comalcountycares.com. Before starting an application, you should have the following items available:

  • Front and Back of Utility Bill (which must show taxes and fees)
  • Picture ID (ex: driver’s license, state-issued ID, passport) for the utility account holder
  • Proof of income, like:
    1. Social Security or SSI information
    2. Two most recent paycheck stubs or W2 for all adult income earners
    3. TANF/Food Stamp/Medicaid documentation

Incomplete applications will not be processed. The City of New Braunfels Public Library offers computer assistance and assistance with the application process. For more information about the utility bill assistance program visit www.comalcountycares.com.

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