Permits & Inspections Info

Before You Begin: Important Reminders

• A valid email address is required. This is the main way we’ll contact you.
• Create an account before submitting. A confirmation email will be sent to complete setup.
• Portal Password Requirements: 8+ characters, 1 uppercase, 1 lowercase, 1 number.
• Communications will come from: cwmessenger@nbtexas.org

Submitting Applications

• Submit your application anytime through the Online Portal.
• You'll receive a confirmation email with your permit/reference number.
• Ensure all applications are complete and accurate to avoid delays.

Inspection Requests

• All inspection and re-inspection requests must be made through the Portal. Please do not email or call your inspector to schedule.
• We aim to complete inspections within two business days of your request.
• Inspectors will assign a four-hour window (AM/PM) with a 30-minute courtesy call before arrival.
• If your inspection is canceled by staff, the inspection will be rescheduled as soon as possible.

Re-Inspection Fees

• Re-inspection fees apply for any failed inspections or no-shows.
• These fees must be paid before the inspection can be rescheduled.

Permit Review Timelines

• The Fire Marshal’s Office strives to review permits within 10 business days, provided all materials are submitted correctly.