Streets & Drainage
Learn how the City manages the life cycle of roadways to maximize the pavement life and to minimize the maintenance costs.
Guidelines and frequently asked questions regarding stormwater drainage infrastructure maintenance.
Each year the City budgets for street maintenance projects for the next fiscal year and solicits public input on which of the city’s 893 miles of city roads need to be addressed.
The Streets and Drainage Division is committed to performing the functions of planning, implementation, development and management of the City’s infrastructure system of streets to the highest safety and cost-effective standards possible. This division provides maintenance repair and reconstruction activities for City streets. The Streets and Drainage Division is composed of approximately 27 employees with a budget of $4 million.
The Streets Division is responsible for all maintenance and repair of city streets. The division also conducts the annual street minor reconstruction program. This division is responsible for:
- Repairing potholes
- Removing objects in street
The Traffic Division is responsible for all maintenance and repair of city street signs, pavement markings, traffic signals, and school zone flashing lights. This division is responsible for:
- Maintaining and conducting routine maintenance on traffic signals
- Striping pavement
- Repairing damaged or missing traffic signs
Drainage Maintenance is responsible for the maintenance and repair of open drainage channels, storm drains, drainage outlets, and storm water Interceptors. This division is responsible for:
- Repairing drainage problems
- Performing street cleaning / street sweeping
- Trimming and removing trees / branches from the City right of way
Installation & Maintenance
The Streets and Drainage Division is responsible for the installation and maintenance of traffic signals and school zone lights within the city limits of New Braunfels.
To report a malfunctioning traffic signal, school zone flashing light, or other similar issue, please call the Streets and Drainage Division at (830) 221-4030, or use the Report an Issue tool.
If you are concerned about a location having the potential for overgrown vegetation please call Streets and Drainage Department at (830) 221-4030 between 7:00 am and 4:00 pm Monday – Friday or use our Report an Issue tool. Please have the street address available when you call.
Limit the Mosquito Population
The best way to limit the mosquito population is to remove their breeding medium - standing water. We strongly encourage residents to reduce mosquitoes around their homes, yards and businesses by doing the following:
- Get rid of old tires, can, bottles, buckets, drums and other containers in your yard or keep them empty of standing water
- Empty wading pools frequently and store them when not in use
- Repair leaky pipes and outside faucets
- Change water in bird baths and scrub them twice a week
- If you have pet water bowls, empty and refill them daily
- Clean clogged roof gutters and drain flat roofs
- Treat standing water that can't be drained with Bacillus thuringiensis israelensis (Bti), available at most home and garden stores (commonly called mosquito dunks)
- Make sure window and door screens are "bug tight"
- Be aware that the virus can be transmitted via sexual activity with an exposed person
- When outdoors wear protective clothing, use insect repellent with the active ingredient DEET, picaridin or oil of lemon eucalyptus to avoid mosquito bites
The City Does Not Spray for Mosquitoes
There are many reasons, but the most important ones are the questions about the effectiveness of the insecticide and the negative impact on the environment. Because of these concerns the City promotes the importance of preventing mosquitoes at their source and wearing insect repellent to prevent bites. Spraying chemicals in New Braunfels would not rid the city of mosquitoes. To kill a mosquito, the chemical has to actually make contact with the insect. This may work for a swarm of mosquitoes in a wide-open space with no wind. However, driving a truck down a neighborhood street to spray will do little to kill mosquitoes hiding in grass, bushes, trees and backyards. Not only is spraying costly and ineffective, there may be serious environmental impacts caused by the chemicals. Spraying also does nothing to affect the larva present in standing water. The spraying of chemicals also has the potential of contaminating our waterways, killing the beneficial fish and organisms that feed on mosquito larva, adding harmful volatile organic chemicals to the atmosphere and providing a potential inhalation or ingestion hazard to residents who are in affected areas shortly after spraying occurs. Residents themselves are the best defense against mosquito infestation by using the steps outlined above. Thousands of mosquitoes can hatch from a single puddle of water that is stagnant for at least four days.
The City has an on-going program of treating standing water on public property with mosquito dunks where it is not feasible to drain the water. The City cannot treat standing water on private property, with the exception of abandoned property with due notice provided to the legal owners. If you are concerned about a location having the potential for mosquito breeding please call Streets and Drainage Department at (830) 221-4030 between 7:00 am and 4:00 pm Monday – Friday or use our Report an Issue tool. Please have the street address available when you call.
Road / Right of Way Excavation Permits
All entities desiring to excavate within city right of way must first complete, submit and obtain an approved Road / Right of Way Excavation Permit, in addition to any other permits required.
In the event that an excavation must be made in response to emergency repairs (such as water main breaks and gas leaks), telephone notice must be given.
- During business hours - Call (830) 221-4030
- After hours, holidays, and weekends - Leave a message on voicemail
The completed Road/Right-of-Way Excavation Application must be submitted by the following business day.
Processing Fees for Credit/Debit Transactions - Effective May 1, 2021
Effective May 1, 2021 all credit/debit card transactions will incur a 2.75% processing fee paid directly to the merchant provider. To avoid incurring this fee, we encourage you to utilize one of our other payment options which includes cash, check or e-check.